Returns & Exchanges

At NAMILIA, we want you to be completely satisfied with your order, which is why we offer a 14-day return window for all items in their original, unworn condition. Please note that for hygiene reasons, certain products such as intimates and bodysuits are final sale.

Return Process

• 1.
  Initiate Your Request

  Log into our returns portal using your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all designer tags and security seals remain intact and attached.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves your return, a refund will be issued to your original payment method within 5-7 business days.